Shipping Policy

Thank you for shopping with Nidorra. We are committed to delivering your order safely and as quickly as possible.

Order Processing

• Orders are processed within 1–8 business days after payment is received.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During promotional periods or holidays, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

• United States: 5–10 business days

• Canada: 7–12 business days

• United Kingdom: 5–10 business days

• Australia & New Zealand: 7–12 business days

• Europe: 7–15 business days

• Other International Locations: 10–20 business days

Delivery times are estimates and may vary due to customs processing, weather conditions, or courier delays.

Shipping Charges

Shipping costs are calculated at checkout based on your destination and selected shipping method. Any free shipping promotions will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Please allow up to 48 hours for tracking information to become available.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.

Incorrect Shipping Address

Please ensure your shipping address is accurate before completing your order. Nidorra is not responsible for delays or lost packages caused by incorrect or incomplete shipping information. Additional shipping charges may apply if an order must be re-shipped.

Delayed or Lost Orders

While we work with reliable shipping partners, occasional delays may occur. If your package has not arrived within the estimated delivery timeframe, please contact our customer support team so we can assist you.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include your order number along with clear photos of the damaged item and packaging. We will review your claim and arrange a replacement or refund where appropriate.

Contact Us

If you have any questions regarding shipping, please contact us through the Contact page on our website or by using the customer support email listed on Nidorra.

Thank you for choosing Nidorra.